PRIVACY & COOKIE POLICY
Who We Are
Kompact Accountants is a firm of accountants providing accounting, tax and business advisory services. For the purposes of data protection law, we are the data controller of any personal data you provide through our website or in the course of engaging our services. Our registered address is 128 City Road, London, United Kingdom, EC1V 2NX, and we can be contacted via email at info@kompactaccountants.co.uk or by telephone on 01304 434848. Our registration number with the Information Commissioner’s Office (ICO) is ZB862532. We are committed to protecting your personal information and handling it in a transparent and lawful manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
We may collect personal data that identifies you directly or indirectly when you interact with our website or contact us. This may include your name, email address, telephone number, business name, postal address and details of your enquiry. Where you engage our services, we may also collect identification information, financial information, and documentation necessary to comply with regulatory requirements such as anti-money laundering legislation. In addition, we collect technical data such as IP address, browser type, device information, pages visited, traffic data and other usage information through cookies and similar technologies. Any information you voluntarily provide to us through correspondence, telephone calls, email or online forms may also be retained as part of our records.
How We Collect Your Data
We collect your personal data when you complete contact or enquiry forms on our website, correspond with us by email, telephone or post, engage us to provide professional services, or provide documentation during onboarding. We also collect certain technical and usage information automatically when you browse our website through the use of cookies and similar tracking technologies. Where required by law, we will seek your consent before placing non-essential cookies on your device. We may also receive personal data from third parties such as identity verification providers, professional advisers or regulatory bodies where this is necessary for the provision of our services.
Why We Collect Your Data
We process your personal data to respond to enquiries, provide quotations, deliver accountancy and advisory services, maintain accurate records, comply with our professional and regulatory obligations, improve our website and services, and communicate relevant information to you. Our lawful bases for processing include the performance of a contract where processing is necessary to provide services to you or take steps prior to entering into a contract; compliance with legal obligations including anti-money laundering and tax regulations; our legitimate business interests in operating and improving our practice, managing risk and responding to enquiries; and consent where you have agreed to receive marketing communications or accept non-essential cookies. Where we rely on consent, you have the right to withdraw that consent at any time.
How We Store Your Data
We take appropriate technical and organisational measures to safeguard your personal data. Information is stored securely using password-protected systems, encrypted devices and reputable cloud service providers that meet appropriate security standards. Access to personal data is restricted to authorised personnel who require it for legitimate business purposes. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. In most cases, accounting and tax records are retained for up to six years in accordance with statutory obligations, after which data is securely deleted or anonymised.
Sharing Your Information
We may share your personal data with trusted third parties where necessary to provide our services or comply with legal obligations. These may include HM Revenue & Customs, banks or payment providers where authorised, professional advisers, software and cloud service providers, identity verification and anti-money laundering service providers, and regulatory or law enforcement authorities where disclosure is required by law. All third-party service providers are required to respect the security of your personal data and to process it only in accordance with our instructions and applicable data protection law. We do not sell or trade your personal data to third parties for commercial purposes.
International Transfers
In certain circumstances, some of our service providers may process personal data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place to protect your information, such as the use of standard contractual clauses approved for international data transfers or reliance on adequacy regulations where applicable. We take reasonable steps to ensure that your personal data remains protected to a standard equivalent to that required under UK data protection law.
Your Rights
Under the UK GDPR, you have the right to be informed about how your personal data is used, to request access to the personal data we hold about you, to request correction of inaccurate or incomplete information, and in certain circumstances to request erasure of your personal data. You also have the right to restrict or object to processing, particularly where processing is based on legitimate interests or for direct marketing purposes, and the right to request data portability where applicable. Where processing is based on consent, you may withdraw that consent at any time. If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office via www.ico.org.uk.
Contact Us
If you have any questions about this Privacy and Cookie Policy, wish to exercise your data protection rights, or would like further information about how your personal data is handled, please contact Kompact Accountants at info@kompactaccountants.co.uk, by telephone on 01304 434848, or by post at 128 City Road, London, United Kingdom, EC1V 2NX. We will respond to all legitimate requests in accordance with applicable data protection law.